Contact Details | CustomPC.ie | Custom PCs Ireland | Extreme Custom PCs Northern Ireland- Available Direct From Irelands Gaming PC Specialists www.CUSTOMPC.ie
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Get 1% Back on
All Purchases with
our New Loyalty Scheme


How it Works

Loyalty Points are Awarded
for Completed Orders .

When you next order and
login using the same user
name & password your
points will automatically
be used against the new
(second) order.

Example

First Order Value = €1000


New Order Value = €200


Discount Received =  €10


New Order Total = €190


Saving You €10 on your
Second Order.

Terms & Conditions Apply


Get 1% Back on 
All Purchases with
our New Loyalty Scheme


How it Works

Loyalty Points are Awarded
for Completed Orders .

When you next order and
login using the same user
name & password your
points will automatically
be used against the new
(second) order.

Example

First Order Value = €1000


New Order Value = €200


Discount Received =  €10


New Order Total = €190


Saving You €10 on your
Second Order.

Terms & Conditions Apply


 


FOR TECHNICAL , SALES OR CUSTOMER SUPPORT YOU CAN NOW SUBMIT A TICKET AT OUR HELP DESK
BY CLICKING ON THE ABOVE LINK OR BY VISITING HELPDESK.CUSTOMPC.IE

WE ENDEAVOUR TO ANSWER ALL EMAILS THROUGH OUR CONTACT FORM WITHIN 2 HOURS DURING
OFFICE HOURS AND WITHIN 4 HOURS DURING WEEKENDS AND BANK HOLIDAYS.


FOR TECHNICAL SUPPORT WE HIGHLY RECOMMEND USING THE HELP DESK
FOR HELP DESK SUPPORT PLEASE VISIT HELPDESK.CUSTOMPC.IE



AFTER HOURS SERVICE REPLIES
Our After Hours service support personal use iPads for their replies . These emails are not formatted with our logo or any other images.
This is in an effort to reduce the size of the email and for the formatting issues which can occur with certain pc email clients when receiving emails
from an Apple mobile device. If you have issues reading the email please email sales@custompc.ie and they will reply to you during office working
Hours Monday to Friday. If you are unable to receive replies or are getting bounce emails from this service please call 01 685 4115 during office
working hours Monday to Friday.



IMPORTANT IMFORMATION :

For Telephone support related to Custom Desktop PCs or Custom Laptops please call during office hours on
01 685 4115 Monday to Friday.
Our support staff will require your order number before they can proceed with support . Please do not call this number for sales or other queries as
the staff have been instructed only to answer technical support queries related to custom desktop & laptop pcs.

Order Tracking Enquiries - To Check the Status of your order please log into your account using the user name and password created when placing the order. You
will see the status of your order in your profile . Our sales support staff operating the telephone lines to not have access to courier tracking information , please do not call our
telephone support aksing for tracking numbers . We can only supply this information by email . You must send your query from the email address associated with the order.

Custom PC Order Tracking & Stages of your build . Please use the link on the top "Stages of Build" to understand the progression of your order .

 

All Orders are dispatched with NIGHTLINE.ie in the Republic of Ireland and Northern Ireland

You will receive an email the day prior to your delivery from www.CUSTOMPC.ie . 
No Tracking Information is provided in this email. We cannot give you a time for
the delivery howewver Nightline will email or sms text you in the day of the delivery ( to the details on the order ) .If you need to enquire about a delivery
please use the tracking number provided in the email or sms text from Nightline on their website www.NIGHTLINE
.ie . 

Please do not call our service centre on the telephone as they are unable to help with the tracking of deliveries. 

All deliveries will require a signature upon delivery . If your parcel is damaged or shows signs of damage please note this when signing 
for the delivery . Signing for a damaged parcel may result in a refusal of the shpping companies insurers to authorise a claim.

If your order is received and there is a missing item please first read the notes on the Invoice .
Please use the above contact form to report any shortshipments within 3 days of receipt
.

Deliveries which have multiple parcels may be delivered on serperate days . This is rare but it does happen . 

 

RMA/RETURNS INFORMATION REPUBLIC OF IRELAND

FOR OUR RMA PORTAL PLEASE VISIT RMA.CUSTOMPC.IE



RMA/RETURNs Should be sent to Unit C9 , Enterprise Business Park , O'Brien Road , Carlow , County Carlow , Republic of Ireland.

PLEASE COMPLETE YOUR RMA RETURN @ RMA.CUSTOMPC.IE BUT PLEASE DO NOT SEND ANY ITEM UNTIL YOU
REVEIVE AN APPROVED RMA NUMBER. THIS NUMBER MUST ALWAYS BE THEN ON THE OUTSIDE OF ANY RETURN
.

 



 


www.CUSTOMPCPARTS.ie IRELANDS ONLINE COMPONENT SUPERSTORE FOR PC BUILDERS

FOR OUR FULL RANGE OF PC COMPONENTS & ACCESSORIES PLEASE VISIT OUR NEW DEDICATED WEBSITE www.CUSTOMPCPARTS.ie
OUR PC COMPONENT WEBSITE OFFERS 5 TIMES MORE COMPONENTS WITH BETTER NAVIGATION & BETTER PRICES

OVER THE COMING MONTHS WE WILL BE REMOVING COMPONENTS FROM www.CUSTOMPC.ie TO CONCENTRATE ON OFFERING MORE CUSTOM PCS & LAPTOPS

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