FOR TECHNICAL , SALES OR CUSTOMER SUPPORT YOU CAN NOW SUBMIT A TICKET AT OUR HELP DESK
BY CLICKING ON THE ABOVE LINK OR BY VISITING HELPDESK.CUSTOMPC.IE
All Orders are dispatched with NIGHTLINE.ie in the Republic of Ireland and Northern Ireland
AFTER HOURS SERVICE REPLIES
Our After Hours service support personal use iPads for their replies . These emails are not formatted with our logo or any other images.
This is in an effort to reduce the size of the email and for the formatting issues which can occur with certain pc email clients when receiving emails
from an Apple mobile device. If you have issues reading the email please email firstname.lastname@example.org and they will reply to you during office working
Hours Monday to Friday. If you are unable to receive replies or are getting bounce emails from this service please call 01 685 4115 during office
working hours Monday to Friday.
IMPORTANT IMFORMATION :
For Telephone support related to Custom Desktop PCs or Custom Laptops please call during office hours on 01 685 4115 Monday to Friday.
Our support staff will require your order number before they can proceed with support . Please do not call this number for sales or other queries as
the staff have been instructed only to answer technical support queries related to custom desktop & laptop pcs.
Order Tracking Enquiries - To Check the Status of your order please log into your account using the user name and password created when placing the order. You
will see the status of your order in your profile . Our sales support staff operating the telephone lines to not have access to courier tracking information , please do not call our
telephone support aksing for tracking numbers . We can only supply this information by email . You must send your query from the email address associated with the order.
Custom PC Order Tracking & Stages of your build . Please use the link on the top "Stages of Build" to understand the progression of your order .
RMA/RETURNS INFORMATION REPUBLIC OF IRELAND
FOR OUR RMA PORTAL PLEASE VISIT RMA.CUSTOMPC.IE
RMA/RETURNs Should be sent to Unit C9 , Enterprise Business Park , O'Brien Road , Carlow , County Carlow , Republic of Ireland.
PLEASE COMPLETE YOUR RMA RETURN @ RMA.CUSTOMPC.IE BUT PLEASE DO NOT SEND ANY ITEM UNTIL YOU
REVEIVE AN APPROVED RMA NUMBER. THIS NUMBER MUST ALWAYS BE THEN ON THE OUTSIDE OF ANY RETURN.
FOR OUR FULL RANGE OF PC COMPONENTS & ACCESSORIES PLEASE VISIT OUR NEW DEDICATED WEBSITE www.CUSTOMPCPARTS.ie
OUR PC COMPONENT WEBSITE OFFERS 5 TIMES MORE COMPONENTS WITH BETTER NAVIGATION & BETTER PRICES
OVER THE COMING MONTHS WE WILL BE REMOVING COMPONENTS FROM www.CUSTOMPC.ie TO CONCENTRATE ON OFFERING MORE CUSTOM PCS & LAPTOPS