Nowhere to turn when thing go wrong ! Now you do .
This package is tailor made for customers who have part completed their builds or have been unable to complete their build due to other issues such as missing parts , faulty components , wrong items ordered , etc . If it designed as a one solution to fit all for any customer who has experienced problems building their own pc.
Frequently Asked Questions
.
Question . Will you complete with build if I did not buy my parts from
www.custompc.ie ?
Answer . Yes , We will complete your build whether you purchased your parts from us or not.
Question . I part built the PC myself and have mislaid manuals , disks , cables . Can you still complete the Build ?
Answer . Yes , we can supply all of the missing pieces.
Question . How do I send my parts to you ?
Answer . Just put everything into a big box and send to TekOne.ie , Unit W3F1 , Ladytown Business Park , Newhall , Naas , Ireland .
Question. Can you collect the parts from my home or office ?
Answer . Yes , Please box the parts and we will arrange collection subject to a small charge .
Question. How long will it take to get my parts back as a built PC ?
Answer . Usually 10 working days from receipt of the parts.
Question. What is the warranty on the built PC ?
Answer . Labour for the build of 90 Days and the parts are covered with their manufacturers warranty.
Question. If something goes wrong with my new built pc where do I go ?
Answer. Please return the PC to ourselves and we will examine the PC and give you a solution.
Question . How do I start the process of arranging for my parts to be build as a complete PC by
www.custompc.ie ?
Answer . Please add the "SOS Build & Assemble" package to your basket and checkout . You will be also charged a delivery fee of €9.99 for orders under €250 this covers the return of your PC after the build has been completed . You shoud now print the invoice from your order and send with your parts to our service centre . Please make sure to pack your parts carefully . You should use the packaging which they originally came in . If you want us to collect please pack the parts as noted before . You should hear from our couriers
www.fastway.ie within 48 hours to arrange the collection from your home or business . Collection are between 9am and 5.30PM Mondays to Fridays .
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