CUSTOMPC.IE BRANDED MOUSE MAT
www.CUSTOMPC.ie Mouse Mat 255mm x 210 mm x 2.5mm
Ideal Mouse Mat for Home , Gaming or Business.
www.CUSTOMPC.ie Mouse Mat 255mm x 210 mm x 2.5mm
Ideal Mouse Mat for Home , Gaming or Business.
|Product Name||CUSTOMPC.IE BRANDED MOUSE MAT|
70% of Component Orders are delivered within 5 Business days however it can take up to 12 business days for delivery of some component orders depending on the components ordered for example products which state SPECIAL ORDER ITEM on the product page. We carry over €500,000 of stock here in Ireland however stock arrives every day from our partners across Europe. It is not always possible to ship ordered items from our own stock. We endeavour to process and ship all orders as quickly as possible so please do not send emails requesting order updates until 12 days after your order has been placed. If you want information prior to delivery please refer to your order confirmation email or log into your account were you can view the status of your order. We do not purchase or rely on stock from the United Kingdom so we can guarantee there will be no delays or nasty surprises becasue of Brexit. We are a 100% Republic of Ireland company and we ship all orders to our customers in Ireland from our warehouse in Carlow with FASTWAY.IE and ECOEXPRESS.IE. All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
CUSTOM DESKTOP PCs & LAPTOPS
Custom Desktop PCs and Laptops can take up to 12 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 7 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 12 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
PRECONFIGURED DESKTOP PCs & LAPTOPS
PreConfigured Custom Desktop PCs and Laptops can take up to 7 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 5 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 7 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
NEXT DAY DELIVERY DESKTOP PCs & LAPTOPS
Next Day Custom Desktop PCs and Laptops are Prebuilt and Shipped from stock and should ship within 24 hours of the order being placed. You will receive an order confirmation email with tracking information when your order ships. If you need an order update please log into your account or read your order confirmation email. If you have not received your order within 5 business days please contact us.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
OUT OF STOCK ITEMS
Unfortunately items listed as IN STOCK when added to a BASKET can be OUT OF STOCK by the time CHECKOUT is completed. There are a number of reasons why this happens however the main reason is becasue the stock update is not realtime and happens only once every 60 minutes. It is not possible to have a live stock feed on a website in Ireland as this would substantially reduce the available products. Other causes can be when another customer includes the item in their order and checks out quicker. If an item is not available we will make contact as quickly as possible and offer alternatives including a prompt refund. Most OUT OF STOCK items return to stock within a few days so there is usually no need to notify the customer however if an item does not come back into stock within 10 days or goes END OF LIFE ( EOL ) we will ensure to make contact to find a solution as quickly as possible.
OUR DELIVERY PARTNERS
We have been working with Fastway.ie since 2018 and they have delivered over 30,000 orders to our customers across Ireland. They offer a low cost service with their local drivers the owners of their own business. When you choose FASTWAY.IE you are creating local jobs in your own area. Fastway have customer who find them to be examplary and a small hardcore who have nothing good to say about them. Our experience of Fastway has been of an Irish company who are commited to their customers and who are prepared to learn from their mistakes. Since we switched to Fastway our delivery times improves , damaged in transit claims dropped to almost zero as did lost in transit claims. Considering we ship more than 10,000 parcels a year and we have negligible lost in transit and damaged in transit issues we believe that shows just how good Fastway are.
You will receive an email and or an SMS TEXT from FASTWAY on the day of delivery to let you know when to expect the delivery. You can also track the progress of your delivery using the TRACKING number received in your DISPATCH EMAIL by visiting the www.FASTWAY.ie website and using the TRACKING option.
All Parcels shipped with FASTWAY.IE are covered by FASTWAY up to the value of €400 under their goods in transit Insurance which is seperate to the Goods in Transit Insurance Provided by Custom Computers & Technologies Limited.
The cost of shipping with FASTWAY.IE starts from €5.99 with all deliveries covered under our Goods in Transit Insurance Policy. The delivery cost will increase based on the value of the order ( insurance ) and the size of the ordered items ( monitors , cases , etc.)
FASYWAY.IE will be doing our collection from January 2022 however due to covid related issues they cannot guarantee a timeframe for collections under our collect & return warranty. We are looking for an alterntive solution however we are not hopeful of finding one iven couriers so not want to be collecting from domestic locations as this places their drivers at further risk. We have not suspended our Collect & Return but it will be severly impacted for the forseeable future.
Irelands newest Eco Friendly Door 2 Door Courier who use Electric Vans for local deliveries. EcoXpress are a Zero Emissions Delivery Option which can now be selected as an alternative to Fastway when Checking Out. For Smaller orders the Cost is a little higher however for larger orders the costs are almost identical to Fastway.
We are working with ECOXPRESS to bring ZERO EMISSION deliveries to Ireland and over the coming months we will launch ECORETURN allowing goods to be returned to us by being dropped to one of the hundreds of ECOXPRESS AGENTS across Ireland.
The cost of shipping with ECOXPRESS.IE.IE starts from €6.99 with all deliveries covered under our Goods in Transit Insurance Policy. The delivery cost will increase based on the value of the order ( insurance ) and the size of the ordered items ( monitors , cases , etc.)
Our PCs and Component Orders are hand sorted by ECOXPRESS to ensure special care is taken to avoid damage in transit.
All Parcels shipped with ECOXPRESS.IE are covered by their Insurance up to the FULL VALUE of the goods under their goods in transit Insurance which is seperate to the Goods in Transit Insurance Provided by Custom Computers & Technologies Limited.
ECOXPRESS send an SMS TEXT on the day of delivery to give an indication of the time of delivery and you can track the progress of your delivery using the TRACKING NUMBER received in your DISPATCH EMAIL by visiting www.ECOXPRESS.ie and choosing the TRACKING option.
ECOXPRESS are a 100% REPUBLIC OF IRELAND company and their drivers are primarily self employed or franchise owners so choosing ECOXPRESS not only is better for the envirnoment it provides jobs in your locality.
All orders shipped with ECOXPRESS.ie are covered under our own Goods in Transit Insurance Policy.
GOODS IN TRANSIT INSURANCE
All Orders shipped by us are covered by our own goods in transit insurance to the full value of the order which is additional to the goods in transit insurance offered by ECOXPRESS.IE or FASTWAY.IE. Our goods are packed to International standards to ensure damage in transit is highly unlikely and all of our orders are packed in a secure location which has 16 high defination security cameras to ensure should there be a report of a missing item / short shipment it can be verified quickly. All of our orders are sealed and should not be accepted or signed for if there is damage to the packing or if the packing looks like it has been opened. Our Goods in transit Insurance does not cover goods being returned whether collected by us or not and a customers should always purchase their own insurance when shipping a item for return.
AS MEMBERS OF GUARANTEED IRISH CUSTOM COMPUTERS & TECHNOLOGIES
SUPPORTS IRISH BUSINESSES SUCH AS FASTWAY AND ECOXPRESS
We offer multiple payment options with both online and offline methods available. If you need assistance please email firstname.lastname@example.org
STRIPE - DEBIT & CREDIT CARDS
STRIPE is a secure CHECKOUT OPTION for DEBIT & CREDIT CARDS offering a quick and easy checkout with the option to save card details for future order. It also offers Security Including SCA and 3D SECURE to ensure the safest possible online transaction. STRIPE is an Irish Company and we chose STRIPE as our card processor because they offer a world class service and because they are an Irish company. Supporting Stripe Creates Jobs in Ireland.
BANK TRANSFER - OFFLINE METHOD
Bank Transfer or Bank Payment is an OFFLINE payment method primarily used by business customers for larger transactions. Orders are not processed until payment is received and when sending the payment through your bank please ensure you use your order number as the reference. We bank with Bank of Ireland with transfer usually same day or next day depending on the sending bank. If you do not receive a processing email confirming we have received payment within 24 hours please email email@example.com and we will check to see if we have received your payment.
HUMM - PERSONAL FINANCE
HUMM offer a BUY NOW PAY LATER option for personal customers. Purchases can be financed over periods from 8 weeks to 3 years with Interest Rates from 0%. For More Information on HUMM APPLICATIONS please visit https://www.custompc.ie/flexirent-gaming-lap-laptoplfinance/ . HUMM is not for business customers.
FLEXICOMMERCIAL - BUSINESS LEASING
FLEXICOMMERCIAL is a leasing option for business customers spening a minimum of €2000 + VAT. You can get more information direct on https://flexicommercial.ie/apply-for-finance/. This is an offline payment method and when you use FLEXICOMMERCIAL as your checkout option we will send you a PROFORMA INVOICE and an application link. This payment option is for Limited Companies , Partnerships and Sole traders and it is not available for personal customers.
PAYPAL - DEBIT , CREDIT CARD & PAYPAL ACCOUNT
The PayPal Checkout option allows customers to use their PayPal account to checkout. Due to the lack of security checking out with PayPal may require additional security steps to be completed before and order can be completed. If you choose PayPal as a checkout option your order may be delayed. Unfortunately address verification is required before we can ship and order and we also require a mobile phone number and we may have to contact you to get these delaying your order if they are not provided by PayPal.
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