FOR TECHNICAL , SALES OR CUSTOMER SUPPORT YOU CAN NOW SUBMIT A TICKET AT OUR HELP DESK
BY CLICKING ON THE ABOVE LINK OR BY VISITING HELPCENTRE.CUSTOMPC.IE
All Orders are dispatched with NIGHTLINE.ie in the Republic of Ireland and Northern Ireland
AFTER HOURS SERVICE REPLIES
We endeavour to answer out of hours support tickets however this is not always possible . Tickets submitted after hours are answered next working day in the order received. If you need support after hours you will also find a Frequently Asked Section at our Help Centre which will include answers to the most frequently asked questions.
IMPORTANT IMFORMATION :
We do not offer a telephone support service and all support enquiries should be directed to our HELP CENTRE at HELPCENTRE.CUSTOMPC.IE or through
the CHAT or MESSAGING buttons which you will find on the bottom right of each page on our website. During Office hours our Chat Service reply time is less than
Order Tracking Enquiries - To Check the Status of your order please log into your account using the user name and password created when placing the order. You
will see the status of your order in your profile . Our sales staff operating the telephone lines to not have access to courier tracking information , please do not call our
telephone support asking for tracking numbers . Tracking numbers are sent within the Dispatch Email and can be entered ay NIGHTLINE.IE for up to the minute
Custom PC Order Tracking & Stages of your build . Please use the link on the top "Stages of Build" to understand the progression of your order .
RMA/RETURNS INFORMATION REPUBLIC OF IRELAND
FOR OUR RMA PORTAL PLEASE VISIT RMA.CUSTOMPC.IE
RMA/RETURNs Should be sent to Unit C9 , Enterprise Business Park , O'Brien Road , Carlow , County Carlow , Republic of Ireland.
PLEASE COMPLETE YOUR RMA RETURN @ RMA.CUSTOMPC.IE BUT PLEASE DO NOT SEND ANY ITEM UNTIL YOU
REVEIVE AN APPROVED RMA NUMBER. THIS NUMBER MUST ALWAYS BE THEN ON THE OUTSIDE OF ANY RETURN.
FOR OUR FULL RANGE OF PC COMPONENTS & ACCESSORIES PLEASE VISIT OUR NEW DEDICATED WEBSITE www.TORQUEGAMING.ie
OUR PC COMPONENT WEBSITE OFFERS EVERYTHING YOU NEED TO BUILD OR UPGRADE YOUR CUSTOM DESKTOP PC
YOU WILL ALSO FIND OUR FULL RANGE OF ACCESSORIES INCLUDING KEYBOARDS , MICE , GAMING CHAIRS AND LOTS MORE BY VISITING www.TORQUEGAMING.ie