Warranty Information - CUSTOM DESKTOP PCs
NEXT BUSINESS DAY COLLECT & RETURN
We offer Collect & Return Service With All New Custom PC Systems . If something goes wrong inside the first year we will collect ,
repair and return without cost to you . Excludes third party software issues and covers hardware warranty issues only.
Non Warranty Return Will Incur a Collection & Return Charge of €29.99.
All CUSTOM PCs are Collected by Nightline.ie Within 48 Hours From Requests During Office Hours.
Returns Must Be Packed in the Original Box/Carton or Equivalent.
NEXT BUSINESS DAY COLLECTION IS AVAILABLE TO BUSINESS CUSTOMERS ONLY
To Arrange a Collection please visit RMA.CUSTOMPC.ie
Please Follow the Instruction as shown on our RMA Website.
|SOFTWARE & THIRD PARTY APPLICATIONS
We are not responsible and your warranty does not cover for the installation of software . This icnludes third party application
and operating systems . Your PC is purchased with Windows will come preinstalled wit the drivers in place . If you need us to reinstall
the PC or you purchase without an operating system there will be a charge to Install the operating system and drivers.
We are also unable to provide assistance for broadband connectivity issues and we must refer you to your broadband service provider.
Should any component fail in your system within the term of the warranty there will be no labour charge levied by oursleves.
If your PC is damaged and a component requires replacing which is not covered by the component warranty no labour charge shall apply
however you may be responsible for the cost of the replcement component.
|Lifetime Technical Support
We offer technical support throughout Office Hours and After Hours up to 10PM weekdays and 9PM weekends and Bank Holidays .
We do not offer 24 Hour Technical Support as we feel this will always end in dissapointment .
We therefore have put our resources into providing the best support within business hours and also during the extended after hours period.
For Support Please Visit HELPDESK.CUSTOMPC.ie
Warranty Information - CUSTOM LAPTOPS
|The above warranties are cover explanations for custom pc systems built by ourselves only . For Components and third party items such as monitors etc. Manufacturers Warranty Applied from 15 Days After Receipt of the item . If the item came with a custom pc system the item can be returned to ourselves and we wil return to the manufacturer on your behalf . Component Warranties are based on the manufacturers warranty for the individual item and is usually One Year from date of receipt . Certain products however such as memory will have restrictions as to the terms of the warranty if they are being handled outside of a service centre ( anti static issues etc .) . If you experience a problem with memory please return and we will endeavour to return to the manufacturer under their warranty . Where an item includes a lifetime warranty . This lifetime warranty is with the manufacturer and not ourselves . We are unabel to accep the return of these products and you must return directo tot the manufacturer . If you need manufacturer contact details for any of the supplied items please contact us at firstname.lastname@example.org noting the part number and manufacturer .|
|Terms of Warranty Components within a pre built desktop PC system . Motherboards 3 Years , Hard Disks 3 Years , Solid State Drives
3 Years , DDR Memory 5 Years , Power Supplies FSP , CORSAIR & AEROCOOL 3 Years ( CIT 1 Year ).
Video Cards have a limited 3 Year Warranty which is provided by the card manufacturer only.
PC Cases have a limited 1 Year Warranty and this does not cover physical damage.
Warranty Year 1 and Year 2 Covers Components and Labour with limitations on certain components as detailed
Warranty Year 3 Covers Labour Only However will also cover certain memory which has a life time warranty ( Stated on Order Documantation)
2 YEAR WARRANTY with 1 YEAR COLLECT & RETURN is 1 Year Parts and Labout and 2 Years Labour.
Over Clocking or removing the anti tamper will result in a warranty resufal for components however at our discretion we may waive any labout charge.
Terms & Conditions Apply . Components Purchased for Self Builds or Upgrades are Not Covered by Our Warranty and are only covered by the component
manufacturers direct warranty. Above Information relates to custom desktop PCs and Laptops built and or assembled by www.CUSTOMPC.ie
FOR OUR FULL RANGE OF PC COMPONENTS & ACCESSORIES PLEASE VISIT OUR NEW DEDICATED WEBSITE www.TORQUEGAMING.ie
OUR PC COMPONENT WEBSITE OFFERS EVERYTHING YOU NEED TO BUILD OR UPGRADE YOUR CUSTOM DESKTOP PC
YOU WILL ALSO FIND OUR FULL RANGE OF ACCESSORIES INCLUDING KEYBOARDS , MICE , GAMING CHAIRS AND LOTS MORE BY VISITING www.TORQUEGAMING.ie