DELIVERY INFORMATION
DHL DELIVERY ACROSS IRELAND AND EUROPE
Our Delivery Partners DHL offer a premium delivery service to homes and businesses across Ireland with a 1-2 day service that covers the Republic of Ireland and Northern Ireland. Once and order ships we will send a tracking number so our customers can track their delivery.
The DHL Shipping Costs are €14.99 for Orders Under €500 with FREE SHIPPING for Orders Over €500
DHL Premium Provide our delivery service to Spain , Portugal , Netherlands and Germany to home and business customers. The delivery time is 4-6 business days to each country and tracking is provided once the order ships.
The DHL EU Shipping Costs are €14.99 for Orders Under €500 with FREE SHIPPING for Orders Over €500
Delivery Times are Estimates Only. DHL are one of Europes premier Delivery companies and offer a service which is first class. We use DHL as we know DHL will collect from ourselves and DHL will deliver to our customer in each country with no third parties involved which eliminates potential lost orders and damaged orders.
DURING BUSY PERIODS WE MAY SHIP SMALLER PARCELS WITH AN POST WITHIN IRELAND
CUSTOM DESKTOP PCs & LAPTOPS
Custom Desktop PCs and Laptops can take up to 12 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 7 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 12 business days after your order has been placed. All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
PRE-CONFIGURED DESKTOP PCs & LAPTOPS
Pre-Configured Custom Desktop PCs and Laptops can take up to 7 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 5 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 7 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
NEXT DAY DELIVERY DESKTOP PCs & LAPTOPS
Next Day Custom Desktop PCs and Laptops are Prebuilt and Shipped from stock and should ship within 24 hours of the order being placed. You will receive an order confirmation email with tracking information when your order ships. If you need an order update please log into your account or read your order confirmation email. If you have not received your order within 5 business days please contact us.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
PC COMPONENT & ACCESSORIES ORDERS
We endeavour to ship component orders quickly but please understand that the bulk of our stock is stored at our logistics facility in Germany so when an order is placed the goods are then shipped to Ireland at the end of each evening which can take 1-5 days depending on the items being ordered. Monitors and large items can only be shipped by Roadfreight to Ireland which means monitors will always take no less than 5 days to arrive with us here in Ireland. We do not offer next day delivery on components to customers in Ireland and delivery on components is estimated at 3-7 business days on average and for larger items 6-9 business days. We do not delay and we will always do our best to ship orders as quickly as possible but sometimes living on an island like Ireland can create unforeseen delays for example bed weather can at times add to the delivery times and sometimes the bank holidays in Ireland differ to those in Germany and Europe which can also add to the delivery times. If we are aware of a delay we do try to reach out to the customer to explain the delay and why it has happened and if possible offer an alternative option if the delay is related to stock availability. If the delay is related however to weather or holidays there is very little we can do expect wait. We try to avoid shipping direct from our German warehouse to customers in Ireland however on occasions with delayed orders we can do this to limit the delay.
Component Orders to Spain , Portugal and Germany are shipped direct from our logistics location in Germany to homes and businesses in each country by Roadfreight with delivery times varying for each country. Spain and Portugal the delivery time is 4-6 business days with the delivery time in Germany being 2-3 business days.